Shipping policy
Shipping Policy
Last Updated: 13/08/2025
At Nata - Wear Your Story, we aim to deliver your order quickly and securely. Please read our shipping policy carefully to understand our processes.
1. Order Processing Time
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Orders are processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Locations
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We currently ship across India.
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If your location is non-serviceable by our courier partners, our team will contact you to arrange an alternative solution.
3. Shipping Charges
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Free shipping on all prepaid orders.
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Cash on Delivery (COD) orders may attract an additional handling fee.
4. Delivery Timelines
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Metro Cities: 3–5 business days
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Other Cities & Towns: 4–7 business days
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Remote Areas: 7–10 business days
Delivery times are estimates and may vary due to factors beyond our control, such as weather conditions, courier delays, or festive rush.
5. Tracking Your Order
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Once shipped, you will receive an email/SMS with your tracking ID.
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You can track your shipment using the link provided or by visiting our courier partner’s website.
6. Delays & Issues
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In case of delays beyond the expected delivery window, please contact our customer care team at hello@nataclothing.com.
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We are not responsible for delays caused by courier companies, but we will assist you in resolving the issue promptly.
7. International Shipping
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Currently, we do not offer international shipping. Stay tuned for updates as we expand our services.
Need Help?
For any queries related to shipping, please email us at hello@nataclothing.com or call +91 96670 66477